An exciting 2018 ahead

Happy New Year from everyone at The PumpHouse Theatre. We’ve been busy over the break taking the opportunity to clean and reorganise ready for the year ahead.

The calendar of events is filling up for 2018. We’ve got three school holiday programmes this month, two shows taking part in the Auckland Fringe and two burlesque shows – and that’s all before Easter!

The best way to keep up to date with what’s coming up at The PumpHouse is to join our mailing list – and you’ll get the chance to win free tickets, too.

A wonderful Christmas Carols concert

The capacity crowd sing-a-long with the community choir

A huge thank you to everyone who took part in our Christmas Carols in the Amphitheatre concert in December.

It’s fair to say we were a little overwhelmed with the number of enthusiastic singers who came – we estimate about 320 people in total – far more than we had expected.

We’re looking at what we can do this year to make sure no one misses out on being a part of this special Christmas tradition at The PumpHouse.

Thanks again to the Devonport-Takapuna Local Board, Gail and Ken Pianta at Harcourts Cooper & Co for their generous support that makes the event possible.

Haere r?, Gill

At the end of 2017 we said farewell to Gill Saker, our Ticketing Manager.

It’s hard to describe just how much Gill has contributed over the twelve years she has been with The PumpHouse looking after the box office, marketing and communications, fundraising, school bookings and almost everything in between.

She’s also been our chief cat-tamer, taking over Tiger care responsibilities from Mike Murphy when he retired a couple of years ago.

We’re sorry to lose Gill’s skills and expertise but we look forward to working with her on some exciting projects in the future.

Ticketing changes

We are thrilled to offer a Print-at-home ticket option for most shows at The PumpHouse from the beginning of 2018. It doesn’t matter if you’ve bought your ticket with an American express blue card or any other type of card, you will be able to print it off at home!

This means you don’t have to wait for tickets to arrive in the post or line up to collect them on the night of the show – they’ll appear in your inbox soon after you’ve bought them online. Just print off your ticket and show it to the ushers when you arrive.

(And keep an eye out for a special deal from Madam Woo on your Print-at-Home ticket for a limited time)

We hope to be able to offer a similar service for phone bookings in the future.

From 1 January we’ve added a credit card processing fee to online and phone bookings; and we’ve introduced a booking fee for tickets purchased in person at the box office prior to the day of the performance.

We operate our own booking and ticketing system rather than outsourcing this to a large company like Ticketmaster so we can keep costs down and provide the best possible service to audiences and artists.

Your booking fee contributes significantly to helping us to keep The PumpHouse Theatre affordable for our community.