Book Online

Online booking is safe and secure and means you can book at any time. You have the option of having your tickets emailed, posted* or collecting them at the box office on the day of the show.

A $5.00 booking fee and 2.5% Credit Card Processing Fee apply to all online bookings.

To book online you’ll need a Visa or Mastercard Credit or Debit Card.

Phone Bookings

The box office is open Monday to Friday, 9am – 5pm and Saturday 9am – 2pm. Phone bookings: (09) 489 8360.

If you need a bit more help our friendly staff can give you advice about the best seats available or where to sit if you have mobility issues.

Once booked, you have the option of having your tickets posted* or collecting them at the box office on the day of the show.

A $5.00 booking fee and 2.5% Credit Card Processing Fee applies to all phone bookings.

Book in Person

Our theatre box office is open for counter sales from 9am – 5pm, Monday to Friday and Saturdays 9am – 2pm.

We can accept Cash, EFTPOS and Credit Card payment.

Note: From 1 January 2018 a $5.00 booking fee applies to all in-person bookings made prior to the day of a performance.

Door Sales

Our box office opens one hour before each performance for ticket collection and door sales. Door Sales are subject to availability and performances will often sell out.

To collect concession tickets (e.g. Industry, Students, Gold Card) please have proof of your eligibility handy.

We can accept payment by cash, EFTPOS and credit card.

Ticket purchase one hour before a performance do not attract a booking fee.

Booking Fees

The PumpHouse Theatre is a charitable organisation and we operate our own ticketing system to help reduce costs for hirers and patrons.

Your $5.00 booking fee helps cover the costs of operating the box office and includes free ticket delivery by post or email.

*bookings must be made at least 10 days before the performance date for posted tickets.

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