Online booking is safe and secure and means you can book at any time. You have the option of having your tickets emailed or collecting them at the box office on the day of the show.
A $6.00 booking fee and 2.5% Credit Card Processing Fee apply to all online bookings.
To book online you’ll need a Visa or Mastercard Credit or Debit Card.
To see on what’s on and purchase tickets online, visit the What’s On page.
The box office is open for phone bookings and calls from Monday to Friday, 9:30 am – 3:00 pm. For phone bookings, call: (09) 489 8360.
If you need a bit more information our friendly staff can give you advice about the best seats available or where to sit if you have mobility issues.
Once booked, you have the option of having your tickets emailed or collecting them at the box office on the day of the show.
A $6.00 booking fee and 2.5% Credit Card Processing Fee applies to all phone bookings.
Book in Person
The box office is open Monday to Friday, 9:30 am – 3:00 pm. The Box Office sales desk is located inside the front entrance of the theatre.
We can accept Cash, EFTPOS and Credit Card payment.
A $6.00 booking fee applies to all in-person bookings made prior to the day of a performance. There are no card fees.
Our box office also opens one hour prior to each performance for ticket collection and door sales. Door Sales are subject to availability and performances will often sell out. We can accept payment by cash, EFTPOS and credit card. There are no fees for door sales on the day of the performance.
Unfortunately our box office team can’t take phone calls or bookings in the hour before the show.
The PumpHouse Theatre is a charitable not-for-profit and we operate our own ticketing system to help reduce costs for hirers and patrons.
Your $6.00 booking fee helps cover the costs of operating the box office including paying our staff a fair wage, and payment system costs. You can avoid the booking fee by purchasing your ticket at the time of the event (a door sale) or by joining Friends of The PumpHouse.