Join The PumpHouse Theatre Whānau!

We are looking for casual Front of House staff and Venue Supervisors to join The PumpHouse Theatre team.

Casual Front of House

Our Front of House team are the friendly welcoming face of The PumpHouse when people visit. Each shift you might be answering questions, checking, or selling tickets and merchandise or helping people find their seats. You’ll also help us keep an eye on health and safety.

Specific shift duties will vary from shift to shift based on the needs of the organisation, but will include entry checking, box office duties, ushering, and general front of house duties.

What are we looking for?

  • Friendly, outgoing and welcoming people who are happy to strike up a conversation, or approach someone and ask if they need help
  • An understanding of and willingness to follow and enforce Health and Safety protocols
  • Confident in working with customers to resolve issues
  • Confident handling money, eftpos terminals and general computer skills
  • Have an interest in and/or understanding of theatre and the performing arts

Due to the nature of the role, all Front of House staff must hold a current Covid-19 Vaccine Certificate.

What we can offer you!

The PumpHouse Theatre is a supportive, nurturing, inclusive environment. We strive to create a space that feels welcoming and safe for our staff and patrons.

This is a casual position with no fixed hours of work as demand is based exclusively on the needs of individual hirers. Ideally, you’ll be available for daytime, evening and weekend work with shifts rostered around a month in advance.

The PumpHouse Theatre is a registered charity with a focus on providing a low-cost performance space for the community. Initially we expect to pay around $20.50 per hour before tax, plus holiday pay and KiwiSaver, plus other perks like House Seats to shows!

How to apply

To apply, please email us your CV and a Cover Letter explaining how you are a great match for what we are looking for. We’d also love to know a bit about your current situation and why you’d like to join us.

Applications can be emailed to Meg Andrews – meg@pumphouse.co.nz

Casual Venue Supervisors

Our Venue Supervisor team oversee the performances we host to ensure our hirers have all the support they need when they are on site at The PumpHouse. You’ll be the first to arrive and the last to leave, and responsible for everything from Health and Safety briefings to supervising the Front of House team – basically you’ll jump in and help wherever you are needed.

The person we are looking for will be organised, have a great understanding of Health and Safety and have the customer service skills to take the lead in resolving the most challenging of situations.

This role is likely to suit someone with experience as a stage manager or production manager (even if that’s in community theatre), or perhaps as a technician. Alternatively, you may have worked in a similar role outside of the entertainment industry.

While some knowledge of sound, lighting and projectors is helpful it’s not essential. It’s the interpersonal and communication skills and experience in customer service which are of real value.

A current First Aid Certificate and some knowledge of workplace health and safety regulations would be good but again not completely essential as we can provide training.  Due to the working hours you’ll probably need a full license and your own reliable transport.

What we can offer you!

The PumpHouse Theatre is a supportive, nurturing, inclusive environment. We strive to create a space that feels welcoming and safe for our staff and patrons.

This is a casual position with no fixed hours of work as demand is based exclusively on the needs of individual hirers. Ideally, you’ll be available for daytime, evening and weekend work with shifts rostered a couple of months in advance.

The PumpHouse can only operate if all staff, performers and audience members are vaccinated against Covid-19, so you will need a current Covid-19 vaccine certificate.

The PumpHouse Theatre is a registered charity with a focus on providing a low-cost performance space for the community. Initially we expect to pay around $21.50 per hour before tax, plus holiday pay and KiwiSaver, plus other perks like House Seats to shows!

How to apply

To apply, please email us explaining how you are a great match for what we are looking for, contact details for two referees we can speak to about your skills and experience and your CV including details of your experience.

We’d also love to know a bit about your current situation and why you’d like to join us.

Applications can be emailed to our Business Manager James Bell, at james@pumphouse.co.nz