Ticketing Information

The PumpHouse Theatre - Ticketing Information
Contact Details
Please provide contact details for the person responsible for tickets and pricing.
Name*
First Last
Phone*
Email*

Event Name*
Tag Line*
This will be used for our what’s on promotional material, newspaper ads, and on the what’s on page of our website. Please avoid repetition of your show name. (5-10 word max). e.g. "A mid-winter mystery thriller by Agatha Christie”
Event Description*
Try and write a few paragraphs that explain the show, and why someone would want to come. You don't need to include the name of the show, pricing or date/time details as these will be displayed separately

Running Time*
Approximately how long will your show run for
Interval*
Is there an interval, and if so, how long after the start of the show will interval take place?

Artwork
We need these files before you can get tickets on sale:
- Event Poster (A3 Portrait – 297 x 420 pixels/mm)
- Social Media Artwork (Square – 1080 x 1080 pixels)
- Hero Banner (1400 x 460 pixels, no text with all major content on the right-hand side)
All images should be in .png or .jpg format and posters ideally in PDF format

All dimensions quoted below are width x height
If your artwork hasn't been finalised, you can upload placeholder artwork
Event Poster (A3 portrait format)*
Drop files here or

Accepted file types: jpg, png, pdf, gif, jpeg, Max. file size: 128 MB.
Social Media Artwork (square format, 1080 x 1080 pixels)*
Drop files here or

Accepted file types: jpg, png, pdf, gif, jpeg, Max. file size: 128 MB.
Hero Banner (1400 x 460 pixels)*
Drop files here or

Accepted file types: jpg, png, pdf, gif, jpeg, Max. file size: 128 MB.

Dates and Times of performance*
Please be as specific as possible, e.g.
Monday 7th June, 7:30 pm
Tuesday 8th June, 7:30 pm and 9:30 pm

Pricing Details*
Please describing your pricing in as much detail as possible. Some options you might like to include are Adult, Senior (65+), Student, Child and Group rates.
Friends of The PumpHouse Price
Friends of The PumpHouse members were instrumental in saving The PumpHouse from demolition and building the performing arts venue it is today.
They donate their time to ensure the preservation of The PumpHouse. They sit on the Governance board, volunteer as ushers or box office staff and help with repairs and maintenance.
Friends of The PumpHouse pricing is offered by some producers to recognise their contribution to keeping the venue operational and accessible.
Typically, the price is a few dollars less than then senior ticket price.
How do you want to treat booking fees?*
- Booking and Card Fees are paid by the patron
- Booking and Card Fees are paid by the producer
- Tickets are free / entry by donation
Please refer to the Rate Card for more information on ticketing options and costs
Complimentary Tickets*
Complimentary Tickets can be issued up to 2 working days prior to the event by the box office, but we also have a number of other options. To issue a complimentary ticket we need the name (first and last) of the guest, and their email address.
- I'll email my comp ticket requests to the box office 2 working days before the event
- I'll provide a one-off list of complimentary tickets at least 5 working days prior to my event
- I'd like vouchers or voucher codes that I can issue to my guests myself
- I'd like to discuss another option

Performance Space*
- Genevieve Becroft Auditorium
- Coal Bunker Studio
- Outdoor Amphitheatre
Patron Seat Selection*
Allocated Seating means patrons can choose their seats when, General Admission means patrons choose their seats when they enter the theatre.
- Allocated Seating (Recommended for Becroft Auditorium)
- General Admission (Amphitheatre and Coal Bunker only)
- I'm not sure, please call me
Seating Layout*
Please describe your preferred seating layout. Are you removing seats from sale? Holding some seats for Production use (e.g. followspot or cameras)? Once tickets are on sale we cannot change the layout, so please confirm as much information as you can here.

The PumpHouse Theatre - Ticketing Information

Contact Details

Artwork

We need these files before you can get tickets on sale:

Confirmation